After 8 years as a UI/UX designer, I realized that I want to know more deeply into user experience. So I became a UX Researcher.
Currently review all products that related to Rakuten Mobile from user's point of view, and prove hypothesis made based on data research through user research and user interviews. Moderate workshops with related teams to discuss and suggest how to improve the product. Evaluate the purpose, intention, and effectiveness of the new service through expert review.
Skilled in collaborating with cross-functional teams to translate research findings into actionable design recommendations. I focus on exploring different research methods and with this experience, I have the quality insights to fit them into the appropriate research projects. I feel energized when I explore unknown needs and discover insights, and also communicate findings to stakeholders.
For me, I always like to solve user’s problems with various methods, and create solutions that best fits their needs. This really gives me a lot of fulfillment.
Copyright © 2024 Hayeon Kim.